AI Workflows for Clinics
Voice notes, WhatsApp workflows, multilingual communication and smart lead management —
AI-powered tools built for clinic operations.
AI Workflows
AI-powered tools that automate your clinic operations end-to-end
Conversation Assistant
Replies to your patients on WhatsApp 24/7, finds a free slot and books the appointment into your calendar.
See detailsWhatsApp Business Workflows
Build chatbots without code using drag & drop editor. 24/7 automated patient reception.
See detailsVoice Notes Assistant
Automatically convert voice notes into structured patient records. 95% accuracy, GDPR compliant.
See detailsPatient Assistant
Ask on the patient record: note summary, payment status and risks in a single answer.
See detailsMultilingual Communication
Real-time translation in 60+ languages. Context-preserving, culturally adaptive AI.
See detailsSmart Lead Filtering
Automatically filter spam and low-quality leads with AI.
See detailsWhatsApp Conversation Assistant
Never leave a patient unanswered on WhatsApp. The Conversation Assistant replies 24/7 using the services, prices and opening hours your clinic has approved, suggests free slots from your calendar and books the appointment itself. No technical knowledge needed to set it up.
Instant Replies, 24/7
Evenings, weekends or holidays make no difference; every message is answered within seconds, in your clinic's tone.
Books, Reschedules, Cancels
Suggests times based on real free slots in your calendar and understands “I'll be there” or “let's reschedule” replies to reminders.
Handoff to Your Sales Rep
When packages, instalments or a personal price come up, the chat goes to your rep with its full history; the assistant goes quiet as soon as your rep writes.
Approved Information Only
Prices come from the list you define. The assistant never guesses; when it doesn't know, it passes the chat to your team.
Photo Pre-Assessment
For treatments such as hair transplants, it asks the patient for the required photos step by step and passes them to your doctor.
Test Before Going Live
Write like a patient on the test screen and review the answers; when you're ready, the assistant starts working on your WhatsApp line.
WhatsApp Business Workflows
PopularA visual flow design tool for creating automated messaging scenarios on WhatsApp. With the drag & drop editor — patient reception, data collection, department routing, and agent transfer — all automated, active 24/7.
How It Works
Patient Messages
A patient sends a message to your clinic via WhatsApp
Flow Selected
The system automatically selects the appropriate flow based on trigger rules
Nodes Execute
Message sending, asking questions, condition checks run sequentially
Result
Session ends or patient is transferred to a representative
Key Features
Drag & Drop Editor
Design your flow visually, no coding required
24/7 Patient Reception
Automated responses around the clock, including after hours
Smart Routing
Automatic branching based on conditions and transfer to the right person
Data Collection & Validation
Automatic form filling, re-asks if response format is incorrect
Instant Agent Transfer
One-click human support when the bot isn't enough
Ready Templates
Quick start with common flows, JSON import/export
Multi-Language Support
Turkish and English content, language switcher in editor
Campaign Messages & Conversion Tracking
Send campaigns via WhatsApp templates, track and report conversions with quick reply buttons
Automatic Appointment Reminders
Template messages for appointment reminders, confirm/cancel/reschedule with buttons
Use Cases
New Patient Welcome
Auto greeting, service selection and department routing
Campaign Messages
Send campaigns via WhatsApp templates, track conversions with quick reply buttons
Appointment Reminders
Automatic template messages for appointment reminders, confirm/cancel with quick reply buttons
Department Routing
Route to the correct flow based on keywords
Pre-Appointment Data Collection
Name, phone, complaint info — auto-validation at each step
After Hours Response
Business hours, emergency number info — automatic
Clinic Info Sharing
Location and business hours sharing
Sample Clinic Welcome Flow
Visual Flow Editor
Design your flows on a single screen
Hello, I am Estesoft...
Hello, I am Estesoft...
Get in touch with us...
Trigger Types
What starts the flow?
First Message
Automatically activates when a patient writes for the first time
After Hours
Activates for messages received outside business hours
Always Active
Runs on every incoming message
Keyword
Triggered when specific words are typed (e.g., appointment, price)
Template
Started with a WhatsApp-approved message template
Node Types
Node types to build your flow
Flow Control
Start
Single entry point of every flow
Flow End
Terminates the flow, closes the session
Message
Message
Sends a plain text message to the patient
Quick Reply
Presents 1-3 buttons — patient selects by tapping
Media
Sends image, video, audio, or document
Location
Shares clinic location on the map
Interaction
Data Collection
Requests patient info with auto-validation — name, phone, email
Assign Agent
Transfers conversation to the relevant representative
Voice Notes Assistant
A voice note system designed for doctors and clinic staff. Convert your voice recordings into structured patient notes, treatment summaries, and clinical reports with AI.
Record
Record your voice note
Analyze
AI transcribes speech to text
Structure
Matches with medical terminology
Save
Automatically adds to patient file
95% Accuracy Rate
AI engine that understands medical terminology and translates accurately based on context.
GDPR-Compliant Data Processing
All voice data is encrypted during processing, patient privacy fully protected.
Multi-Language Support
Voice note support in Turkish, English, and other languages.
Structured Output
Automatically converts free speech into patient record format.
AI Patient Assistant
Type your question on the patient record and let AI read the patient's notes, appointments and payments to answer in seconds. Suggested notes and treatment card drafts are saved only after you approve them.
Note Summary
Turns a long note history into a few sentences, so you know the patient before the conversation starts.
Payments & Balance
See payments made and overdue balances with a single question, and never miss a collection.
Risks & Opportunities
Shows churn risk and new treatment opportunities based on the patient's history.
Drafts for Your Approval
Prepares note and treatment card drafts; they are added to the patient file once you review and approve them.
Quick Questions
Save the questions your team asks most as quick questions and ask them in one click.
Fits Your Team's Roles
Each team member uses the assistant only for the patients they're allowed to see.
Multilingual Communication
Real-time, context-preserving translation in 60+ languages. Communicate seamlessly with international patients using AI that understands medical terminology and provides cultural adaptation.
Real-Time Translation
Patient messages are instantly translated to the target language, zero wait time.
Context-Preserving AI
Translation engine that understands medical terminology without losing sentence context.
Cultural Adaptation
Not just word translation — communication adapted to cultural context.
60+ Language Support
Arabic, Russian, German, Persian, and other most-requested languages included.
مرحبا، أريد حجز موعد
🌐 Arabic
Hello, I want to book an appointment
🇬🇧 English translation
Smart Lead Filtering
Automatically analyze incoming leads with AI, filter spam and low-quality ones. Your team only deals with real, qualified leads.
Lead Arrives
New lead from ads, web, or WhatsApp
AI Analyzes
Quality score and spam check
Filter
Spam and low quality automatically separated
Qualified Lead
Clean lead reaches your team
AI Spam Filtering
Automatically detects and filters fake, bot, and low-quality leads.
Lead Quality Scoring
Automatically assigns a quality score to each lead, creates priority ranking.
Start Transforming Your Healthcare Practice Today
An AI-powered platform for healthcare providers of all sizes — secure, GDPR-compliant, and ready to scale with your practice.