AI-Powered Workflows

AI Workflows for Clinics

Voice notes, WhatsApp workflows, multilingual communication and smart lead management —

AI-powered tools built for clinic operations.

WhatsApp Business Workflows

Popular

A visual flow design tool for creating automated messaging scenarios on WhatsApp. With the drag & drop editor — patient reception, data collection, department routing, and agent transfer — all automated, active 24/7.

How It Works

Patient Messages

A patient sends a message to your clinic via WhatsApp

Flow Selected

The system automatically selects the appropriate flow based on trigger rules

Nodes Execute

Message sending, asking questions, condition checks run sequentially

Result

Session ends or patient is transferred to a representative

Key Features

Drag & Drop Editor

Design your flow visually, no coding required

24/7 Patient Reception

Automated responses around the clock, including after hours

Smart Routing

Automatic branching based on conditions and transfer to the right person

Data Collection & Validation

Automatic form filling, re-asks if response format is incorrect

Instant Agent Transfer

One-click human support when the bot isn't enough

Ready Templates

Quick start with common flows, JSON import/export

Multi-Language Support

Turkish and English content, language switcher in editor

Campaign Messages & Conversion Tracking

Send campaigns via WhatsApp templates, track and report conversions with quick reply buttons

Automatic Appointment Reminders

Template messages for appointment reminders, confirm/cancel/reschedule with buttons

Use Cases

New Patient Welcome

Auto greeting, service selection and department routing

Campaign Messages

Send campaigns via WhatsApp templates, track conversions with quick reply buttons

Appointment Reminders

Automatic template messages for appointment reminders, confirm/cancel with quick reply buttons

Department Routing

Route to the correct flow based on keywords

Pre-Appointment Data Collection

Name, phone, complaint info — auto-validation at each step

After Hours Response

Business hours, emergency number info — automatic

Clinic Info Sharing

Location and business hours sharing

Sample Clinic Welcome Flow

Trigger: First Message
🌐 Language Detection
💬 Hello! Welcome to our clinic.
How can we help you?
📅 Book Appointment
📝 Full Name
📱 Phone
🩺 Complaint
Your information has been received, we will get back to you shortly.
Flow End
ℹ️ Get Info
Business Hours?
Yes
🏥 Clinic Info
Flow End
No
🌙 After Hours Message
Flow End
👤 Agent
🎧 Transfer to Agent

Visual Flow Editor

Design your flows on a single screen

Customer Welcome and Management
💾 Save
AlwaysActive
Start
Language Detection

Hello, I am Estesoft...

1Turkish
2English
Message 2

Hello, I am Estesoft...

Quick Reply 3

Get in touch with us...

1Hair Transplant
2Medical Aesth...
3About Clinic...

Trigger Types

What starts the flow?

First Message

Automatically activates when a patient writes for the first time

After Hours

Activates for messages received outside business hours

Always Active

Runs on every incoming message

Keyword

Triggered when specific words are typed (e.g., appointment, price)

Template

Started with a WhatsApp-approved message template

Node Types

Node types to build your flow

Flow Control

Start

Single entry point of every flow

Flow End

Terminates the flow, closes the session

Message

Message

Sends a plain text message to the patient

Quick Reply

Presents 1-3 buttons — patient selects by tapping

Media

Sends image, video, audio, or document

Location

Shares clinic location on the map

Interaction

Data Collection

Requests patient info with auto-validation — name, phone, email

Assign Agent

Transfers conversation to the relevant representative

Voice Notes Assistant

A voice note system designed for doctors and clinic staff. Convert your voice recordings into structured patient notes, treatment summaries, and clinical reports with AI.

Record

Record your voice note

Analyze

AI transcribes speech to text

Structure

Matches with medical terminology

Save

Automatically adds to patient file

95% Accuracy Rate

AI engine that understands medical terminology and translates accurately based on context.

GDPR-Compliant Data Processing

All voice data is encrypted during processing, patient privacy fully protected.

Multi-Language Support

Voice note support in Turkish, English, and other languages.

Structured Output

Automatically converts free speech into patient record format.

Multilingual Communication

Real-time, context-preserving translation in 60+ languages. Communicate seamlessly with international patients using AI that understands medical terminology and provides cultural adaptation.

Real-Time Translation

Patient messages are instantly translated to the target language, zero wait time.

Context-Preserving AI

Translation engine that understands medical terminology without losing sentence context.

Cultural Adaptation

Not just word translation — communication adapted to cultural context.

60+ Language Support

Arabic, Russian, German, Persian, and other most-requested languages included.

مرحبا، أريد حجز موعد

🌐 Arabic

AI Translation

Hello, I want to book an appointment

🇬🇧 English translation

Smart Lead Filtering

Automatically analyze incoming leads with AI, filter spam and low-quality ones. Your team only deals with real, qualified leads.

Lead Arrives

New lead from ads, web, or WhatsApp

AI Analyzes

Quality score and spam check

Filter

Spam and low quality automatically separated

Qualified Lead

Clean lead reaches your team

AI Spam Filtering

Automatically detects and filters fake, bot, and low-quality leads.

Lead Quality Scoring

Automatically assigns a quality score to each lead, creates priority ranking.

Start Transforming Your Healthcare Practice Today

An AI-powered platform for healthcare providers of all sizes — secure, GDPR-compliant, and ready to scale with your practice.