Smart CRM System

Clinic CRM, Smart Lead Management & Sales Automation

Capture leads from Facebook, Google, and TikTok ads in one panel, auto-assign to the right rep. Control your pipeline end-to-end from lead management to patient acquisition.

Zero
Lost Leads
Auto
Lead Distribution
100%
GDPR Compliant
Multi-Channel
Lead Capture

From Lost Ad Leads to Clinic Sales Automation

Common Problems

  • Ad leads are scattered across platforms and hard to track
  • Leads are distributed manually, response times grow, opportunities are lost
  • No visibility into which lead is at which stage or who is following up
  • Duplicate leads are created when the same person comes from different channels
  • No way to measure which ad campaigns are actually driving conversions
  • Conversion data can't be sent back to ad platforms, pixel optimization is impossible
  • No one is notified when a new lead arrives — it gets noticed hours later

Estesoft Solutions

  • All ad channels in one panel — Meta, Google, TikTok, WhatsApp, web forms
  • Smart auto-assignment rules distribute leads to the right rep instantly
  • Kanban pipeline visually tracks each lead's stage and owner
  • Automatic phone-based duplicate detection and merging
  • Detailed conversion reports by channel, campaign, and representative
  • Conversion data is automatically sent back to Meta, strengthening ad optimization
  • CRM managers receive instant email and push notifications when a new lead arrives
  • Assigned reps get email and push notifications immediately, enabling instant follow-up

Accelerate Patient Acquisition with

From ad lead integration to sales pipeline management, control every step of your patient acquisition process with clinic CRM software.

Lead Management

  • Multi-Channel Lead Capture

    Capture leads from Meta, Google, TikTok, web forms, and WhatsApp in one panel

  • Duplicate Detection

    Automatic phone and email-based duplicate detection and merging

  • Lead Types & Sources

    Automatically tag each lead's channel, campaign, and ad group

  • Excel Import / Export

    Import your existing lead lists from Excel or export your reports

  • GDPR-Compliant Data Management

    Consent management, data retention periods, and anonymization support

  • Lead Segmentation

    Advanced filtering and segmentation by source, status, date, and custom fields

Sales Pipeline & Tracking

  • Kanban Pipeline

    Visual pipeline management with drag-and-drop sales stages

  • Consultation & Follow-up

    Consultation notes and follow-up plans throughout the lead-to-patient journey

  • Conversion History

    View the complete interaction history of each lead chronologically

  • Dynamic Pool Management

    Automatically return unresponsive leads to the pool and redistribute

Auto-Assignment & Distribution

  • Smart Assignment Rules

    Define automatic lead assignment rules by source, service type, and location

  • Percentage-Based Distribution

    Automatically distribute leads among representatives at defined ratios

  • Bulk Conversion

    Convert selected leads to patients or different pipelines with a single click

  • Staff Group Assignment

    Assign leads to groups instead of individuals; auto-distribute within the group

  • Language-Based Matching

    Automatically route foreign-language leads to representatives who speak that language

Communication & Notifications

  • Lead Manager Instant Alert

    CRM managers receive instant email and mobile push notifications when a new lead arrives

  • Rep Assignment Notification

    When a lead is assigned, the rep gets email, push notification, and the lead's WhatsApp link automatically

  • Notification Settings Manager

    Enable, disable, and customize notification channels and types on a per-branch basis

Ad Integrations

  • Meta Lead Ads

    Leads from Facebook, Instagram and WhatsApp ad forms instantly land in your CRM

  • Google Ads

    Google Ads conversion tracking and lead form integration

  • TikTok Lead Ads

    Automatically capture leads from TikTok ad forms

  • UTM Tracking

    Know exactly which campaign each lead came from with UTM parameters

  • Website Form Integration

    Automatically record submissions from your website forms as leads

Reporting & Analytics

  • Conversion Rates

    Track conversion rates by channel, campaign, and representative

  • Pipeline Analysis

    See lead counts, wait times, and bottlenecks at each stage

  • Distribution Reports

    Representative-based lead distribution, response times, and performance metrics

When a Lead Arrives: Auto-Assignment & Instant Notification

The entire flow runs automatically from lead arrival to rep notification. No lead goes unnoticed, no rep is late to follow up.

Step 1

Lead auto-syncs to CRM

Step 2

Duplicate check & segmentation

Step 3

Assigned to rep via smart rules

Step 4

Rep notified instantly

How It Works

  • Leads from Meta, Google, TikTok and web forms are automatically synced to CRM
  • Duplicate detection by phone number ensures the same person isn't recorded twice
  • Smart assignment rules run based on source, service type, and language criteria
  • Reps receive email and mobile notifications instantly when assigned a lead
  • Each lead's pipeline stage, owner, and interaction history are tracked visually
  • Leads are automatically segmented by source, campaign, and service type for easy filtering
Notification Delivery Time<10sec
Average First Response Time<5min
Missed Lead Rate%0

Multi-layered notification chain ensures no lead ever goes unnoticed


Ad Lead Integrations

Facebook

Ad form leads instantly land in your CRM

Instant Sync

Instagram

Ad form leads are captured automatically

Auto Capture

Google

Conversion tracking and campaign ROI measurement

Conversion Tracking

TikTok

Ad form leads are captured automatically

Auto Capture

WhatsApp

Incoming leads are recorded automatically

Integrated Messaging

Start Transforming Your Healthcare Practice Today

An AI-powered platform for healthcare providers of all sizes — secure, GDPR-compliant, and ready to scale with your practice.