Wherever Your Patient Writes, Respond from One Place
Whether they write on WhatsApp, message on Instagram, or call — they all appear on the same screen. Appointment reminders go automatically, and your patients get responses even outside business hours. Never miss a message, never keep a patient waiting.
Stop Switching Between Apps
Open WhatsApp, check Instagram, look at the phone, read email... No more. All messages from every channel on one screen. See at a glance who responded to which patient and which ones are waiting.
Instant Notifications
Your team is immediately notified when a new message arrives
Team Performance
Track how many messages each person responded to and average response time — measure and improve
AI Summary
Instead of reading long conversations, read the AI summary
Your WhatsApp Replies on Autopilot
You decide what happens when a patient messages you. Greet them, ask what they need, connect them with the right person — all set up in minutes, no technical skills needed.
Goes to the Right Person
Messages are automatically directed to the right team member based on what the patient needs
Always Available
Your patients get a response even at night, on weekends or during holidays
Balanced Workload
Incoming messages are shared evenly across your team based on availability and capacity
AI-Powered Assistance
Understands what patients are asking, summarizes conversations, and detects their language automatically
Estesoft Klinik
Hello! How can I help you?
Appointment
Shows available times
Other
Connects to a team member
Pricing
Sends the price list
Messages That Go Automatically Without Your Effort
These messages are sent automatically via SMS and email. Set up once, run forever.
WhatsApp Business
Your patients already use WhatsApp — be there too. Handle appointment reminders, document sharing and instant responses to questions with a single click. Auto-respond to messages outside business hours, set up complex scenarios with the visual editor without writing code. Track how quickly each patient was responded to, measure your team's performance.
- Two-way messaging and file sharing with patients
- Appointment reminder messages sent automatically
- Build your own automation scenarios with drag-and-drop
- Your patients get responses even outside business hours
- AI-powered conversation summaries and language detection
- Track response times for every message
hello
00:19 ✓✓
Hello! I am the Estesoft Clinic assistant. How can I help you?
00:19
Estesoft Clinic
How can I help you?
Make an Appointment
00:20 ✓✓
Facebook Messenger
Every patient who clicks "Send Message" on your Facebook page lands directly in your panel. People who fill out forms from your Facebook ads automatically become patient records. Distribute messages to team members, respond in seconds with ready templates. Don't miss any patient, don't leave any message unanswered.
- All messages from your Facebook page appear in your panel
- Auto welcome message for first-time patients
- People from Facebook ads are automatically registered
- Incoming messages are automatically routed to the right person
- Photo, video and file sharing
- Ready-made response templates for FAQs
Instagram DM
Every DM and story reply from your clinic's Instagram account lands directly in your work panel. Give quick, professional responses to your followers and guide interested people to appointments. See who responded how quickly and which conversations are waiting — all on one screen.
- Respond to Instagram DMs directly from your panel
- Story replies are automatically tracked
- Auto welcome for first-time messengers
- Photo and file sharing
- Archive conversations and search history
- Conversation assignment and response time tracking within the team
SMS
Appointment reminders, cancellation notifications, birthday greetings, balance reminders, survey invitations and 15+ more scenarios — automatic SMS is sent to your patients. Your no-show rates drop, patient satisfaction increases. Bulk SMS requires manager approval — preventing accidental mass messages. Send under your own clinic name, with automatic legal IYS compliance.
- Appointment reminder SMS sent automatically
- Bulk SMS campaigns (with manager approval)
- Legal compliance (IYS registration automatically checked)
- Send SMS under your own clinic name
- Scheduled future delivery
- Track every SMS — delivered or not
Dear Ayse, this is a reminder for your appointment tomorrow at 2:00 PM. Estesoft Clinic
09:00
Happy Birthday! Here's a special 20% discount coupon as our gift. Estesoft Clinic
10:30
Your appointment is confirmed. March 24, Tuesday, 2:00 PM - Dr. Mehmet Oz. Have a good day.
14:15
Appointment confirmation, change notification, birthday greeting, balance reminder, survey invitation... Automatic emails go to your patients in 15+ scenarios. Without you doing anything. Design templates matching your brand, send campaigns to specific patient groups. Track which emails were opened and which bounced — all on one screen.
- Automatic confirmation email when appointment is created
- Birthday greetings and special occasion messages
- Balance reminders and payment notifications
- Design email templates matching your brand
- Bulk email campaigns and patient segmentation
- Full tracking — which emails opened, which didn't reach
Your appointment is confirmed ✓
Date: March 24, 2026, Tuesday — Doctor: Dr. Mehmet Oz
Call Center
Every call to your clinic is recorded. When a patient calls, their card opens automatically and you can see their history immediately. Offer a professional experience with voice routing like "Press 1 for appointments, 2 for information." Report how many calls each staff member answered and average call durations.
- Automatic routing of incoming calls to the right person
- All conversations are recorded
- Interactive voice menu ("Press 1 for appointments")
- Track who answered how many calls
- Caller number automatically matched to patient record
- Make calls directly from the browser
47
Today incoming
43
Answered
2
Waiting
Seda — Active call
0532 *** 45 67 • 2min 14sec
Emre — Available
Last call: 5min ago • 12 calls today
In queue
0541 *** 89 01 • waiting 45sec
What Does It Bring You?
One Panel, All Channels
WhatsApp, Instagram, Messenger, phone, email and SMS — all on one screen
Autopilot
Reminders, welcomes, follow-up messages... Sent automatically without your effort
AI Support
Save time with conversation summaries, language detection and smart routing
Legal Compliance
GDPR consent tracking and IYS registration automatic — you don't have to worry
Start Transforming Your Healthcare Practice Today
An AI-powered platform for healthcare providers of all sizes — secure, GDPR-compliant, and ready to scale with your practice.